At TORRA, we take your privacy seriously. This policy explains what information we collect, how we use it, and how we protect it.
1. Information We Collect
Business Information: When you sign up, we collect your business name, contact details, and Google Business Profile connection.
Customer Lists: If you upload customer contact information (e.g. names, phone numbers, or emails) to use our Services, we treat this data as confidential and use it only to send review requests on your behalf.
Usage Data: We may collect non-identifiable data (such as feature usage and analytics) to improve our platform.
2. How We Use Information
To provide, operate, and maintain our Services.
To send review requests and manage replies on your behalf.
To generate dashboards and reports for your business.
To improve and secure our platform.
3. How We Protect Data
Customer lists and business data are stored securely and never shared, sold, or used for any purpose other than delivering the Services.
Access to your data is restricted to authorized personnel only.
We use industry-standard security and encryption to protect stored and transmitted data.
4. Sharing of Information
We do not sell, rent, or share your data with third parties, except:
To comply with applicable law or legal process.
To trusted service providers (e.g., hosting, payment processing) who help us deliver the Services, under strict confidentiality agreements.
5. Your Rights
You may request access to or deletion of your stored data at any time by contacting us at [email protected]
